AI Transformation How Does an AI Product Evolve After You Put It Into Production? Some of the most valuable capabilities in an AI system cannot be specified in advance. They emerge after people begin using the product, learning what the technology can do, and redesigning the work around those new capabilities.
AI Transformation Why Does AI Need Product Management, Not Just Project Management? Users often can't fully specify an AI system before they experience what the technology can do. Middle Out Design offers a different approach: build, learn and refine.
Tech History The AI Industry Is Rediscovering Something Old Proprietary data as competitive advantage is not a new idea. In 1969 David Ness co-founded Interactive Market Systems, building programmatic advertising on a mainframe. The right first question hasn't changed in fifty years.
Tech History David Ness and the Origin of Decision Support Systems David Ness was my professor, my mentor, and my friend. He built the intellectual foundation for what AI is trying to do now. Wharton dissolved the Decision Sciences department in 1993. They didn't understand what they had.